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Reporting a Claim

The true measure of an insurance company is how it responds when a loss occurs.

“Our adjusting staff is well trained and experienced. We will contact you without delay and will be fair and considerate in dealing with you at all times. We endeavor to resolve your claim as expeditiously as possible.”
        - Chuck Katter, Vice President of Claims

At Oregon Mutual our experienced claim representatives, located throughout the West, are committed to resolving your claim quickly and fairly. Some of the advantages of insuring with Oregon Mutual in the event you have a claim are:

  • Consistently exceptional claims satisfaction ratings and high policy renewal rates among customers with claims.

  • Average time to contact policyholders after a claim is first reported is 1.5 hours.

  • Auto collision deductible waived when subrogation recovery is available against another insurance company.

  • Superior rating by Northwest auto body shop managers.


How to Report a Claim

Contact us at 800-934-3809
Representatives are available to help you
24 hours a day, 7 days a week, 365 days a year.

For Windshield/Glass Claims Only
Report a Glass Claim Here or call 866-643-1745

For Roadside Assistance Claims Only
Call 855-664-4911