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MISSION & VALUES
About Oregon Mutual Insurance
Established in 1894, we are the oldest independent mutual insurance company west of the Mississippi. We serve the personal, business, and farm insurance needs of people in Oregon, Washington, California, and Idaho. Oregon Mutual Insurance has an Excellent rating and a Stable Outlook based on the A.M. Best's Key Rating Guide. This means that we have demonstrated stability, management expertise, and the ability to meet our financial obligations.
Oregon Mutual takes pride in its outstanding customer service and is continually working to improve and enhance the interactions, services, and products we offer to our policyholders and agents.
If you are not yet a policyholder of Oregon Mutual Insurance, thank you for taking the time to find out more about us. See our Coverages to learn more about the different types of policies and products we offer.
Use the Find An Agent tool to locate an Oregon Mutual agent in your area. Independent insurance agents offer professional knowledge and insights regarding the protection needed to meet your requirements.
While anyone can look online and find the “cheapest” insurance, independent agents can advise you as to the best value.
If You Are a Current Policyholder
Thank you for being an Oregon Mutual policyholder. You and your agent made a wise choice in selecting our company. Our financial strength, superior products, claims service, and outstanding reputation are here for you in the event that you suffer an unexpected insured loss.
Many companies spend millions to convince you to buy their promise of protection. We are grateful you have chosen us as the company you trust to keep that promise.
Want More Than Just A Job?
Here’s What We’re Looking For…
There’s nothing more satisfying than knowing you’ve made a difference in the life of another. When you work at Oregon Mutual, that’s exactly what we give you the opportunity to do. Since 1894, our employees share in a rich history of adventure, service, and success.
We understand our strength is our people. You can’t have a Corporate Mission unless you believe in it and you can’t have Corporate Values unless you are willing to live by them. In other words, you could be the best technician, yet we are only interested in the best technicians who are passionate about their work, who want to learn our products and services, and help our customers every day.
Bottom Line: If you are an enthusiastic, collaborative, knowledge-hungry learner who is eager to be a team player and likes a challenge, this could be the right place for you!
Oregon Mutual seeks people with a great attitude. People who are committed to serving customers better than our competitors. Those who go out of their way to ensure the customer (both internal and external) has an answer, who help solve problems, and do it all with genuine smiles because it’s what they love to do…these are the people we want to hire.
Equal Opportunity Employer
To apply for a job opening,
please submit your resume via:
or mail to:
Oregon Mutual Insurance Company
Attn: Human Resources
PO Box 808
McMinnville, OR 97128
Thirty-five years after Oregon became a state, Oregon Mutual Insurance Company was founded by a local group concerned about the affordability of insurance. They wanted their own company, one that understood the needs of the local people in the West. “Insurance of the people, by the people and for the people” was their motto. They organized a “Mutual” insurance company based on the concept that policyholders are the owners - and their needs come first.
We serve policyholders in Oregon, Washington, Idaho, and California where we are recognized as providing exceptional claims service that reflects our customer-centric corporate mission, to "Earn the trust of our customers and provide peace of mind by delivering superior insurance products and service."
Oregon Mutual is rated A- (Excellent) in the A.M. Best Rating Guide. You can be assured that Oregon Mutual has the financial resources and insurance expertise to stand behind the policies we sell.
As an Oregon Mutual policyholder, you have an ownership stake in the company and can be assured that your company has your interests and welfare first in mind. We are not a stock company who raises capital by selling stock so we don’t answer to shareholders, we answer to our policyholders. Oregon Mutual does not have market and investor pressure to maximize profits, which helps us keep our rates as low as possible. Our foremost responsibility is to serve our policyholders. As we like to say, “Our Mutual Interest is You”.
The Officers of the Company manage the business and affairs of the Company and are accountable to the Board of Directors for the Company operation.
Board of Directors
Michael Keyes – Chairman
Michael McNamara, PhD
John Mitchell, PhD
Lake Oswego, Oregon
Left to Right - Front row: Steven L. Patterson, Vice President – General Counsel, Secretary – Treasurer; Lori Burton – Vice President – Personal Lines Underwriting; John Dunlop – Vice President – Commercial Lines Underwriting & Corporate Services; Back row: Charles Katter, Vice President – Claims; Brian Steffel – President & CEO; John E. Jolliff – Vice President – Marketing.
Today, our mission is virtually unchanged from what was envisioned by our founders:
“Earn the trust of our customers and provide peace of mind by delivering superior insurance products and service.”
To earn trust, OMI acts through the positive actions of employees, agents, and other business partners in an environment that values:
Key attributes of Oregon Mutual include: